This Code of Conduct outlines the mandatory standards, obligations, and expected behaviors for all registered vendors, suppliers, and business partners of Shyali Products Private Limited (SPPL).
Shyali Products Private Limited ("SPPL", "Company") operates as a principal trading entity in agricultural commodities. By registering as a vendor with SPPL, you agree to abide by this Code of Conduct in all business dealings.
Important: SPPL issues its own invoices and bears commercial, credit, and execution risk. SPPL is not a payment aggregator, escrow operator, or intermediary.
Once goods are dispatched under SPPL authorization, the following changes are strictly prohibited without prior written approval from SPPL:
No changes to delivery location, consignee address, or unloading point after dispatch.
No changes to receiving party, authorized signatory, or delivery contact details.
No alterations to e-way bills, invoices, LR/bilti, or transport documents post-dispatch.
No unauthorized re-routing, transshipment, or diversion of goods to alternate locations.
Exception Process: In genuine emergency situations, contact SPPL immediately. Changes will only be approved in writing by authorized SPPL management with full documentation of the reason and updated terms.
All vendors must maintain and submit required documentation as specified below. Incomplete or inaccurate documentation may result in payment delays or suspension of business activities.
KYC Documents
PAN, Aadhaar, GST certificate, bank details
Business Registration
Trade license, company registration, MSME (if applicable)
Quality Certifications
FSSAI license, product certifications, lab reports
Signed Agreement
Vendor agreement, terms acceptance, NDA if required
Timeline: All transaction documents must be submitted within 48 hours of transaction completion. Delayed submissions may affect payment processing and future order allocations.
Vendors are required to cooperate fully with SPPL's audit, reconciliation, and compliance verification processes.
Monthly statement verification and timely confirmation of balances
Provide requested documents within 5 business days of audit request
Respond to reconciliation queries within 72 hours with complete information
Vendors must assist SPPL in proper inventory classification:
Rotational / Transitional inventory
Vendor-linked inventory
Disputed / Under reconciliation
Damaged / Blocked stock
Violations of this Code of Conduct will result in enforcement actions as detailed in our Terms & Conditions - Dispute & Enforcement section.
Warning & Counseling
First instance minor violations
Account Freeze
Suspension pending investigation
Reconciliation Hold
Payments held until resolution
Loss Recovery & Legal Action
Recovery of losses and legal costs
Permanent Termination & Blacklisting
Severe or repeated violations
By registering as a vendor with SPPL or continuing to do business with SPPL, you acknowledge that you have read, understood, and agree to comply with this Vendor Code of Conduct. This Code forms an integral part of your vendor agreement with SPPL.
Vendors are expected to communicate this Code to their employees, agents, and subcontractors who interact with SPPL.
+91-9311403138
Phone
+91-9311403138
Registered Office
Dabri, Delhi - 110045, India
For compliance queries or to report violations, include "VENDOR COMPLIANCE" in your email subject line for priority handling.